Return & Refund Policy.

Fair Play Returns – Simple Rules, No Surprises

Last updated: 24th October 2025

Thank you for shopping with LeanActivity.

We want you to be fully satisfied with your purchase. Please read our Return and Refund Policy carefully before making a purchase.

Return period	30 days from the date of delivery (14 days for promotional or limited products if specified).
Accepted reasons for return	- Change of mind / not satisfied with the product - Product damaged during shipment - Wrong item received
Eligible products	Physical products only. Digital products (downloads, software, online courses) are excluded from returns.
Condition required	Item must be unused, in original packaging, and in the same condition as received.
How to initiate a return	Contact us at support@leanactivity.com with your order number and reason for return. You will receive the return address and instructions.
Return shipping costs	Customers are responsible for return shipping costs unless the item was defective or sent in error.
International returns	Customers outside the EU must handle customs declarations, duties, and any import/export fees.
Refund method	Refunds are issued to the original payment method only.
Refund processing time	Within 10 business days after the returned item has been received and inspected.
Countries covered	Returns are accepted from customers located in the following regions and countries: European Union (EU) United States of America (USA) Canada Mexico Brazil Switzerland Norway Japan Singapore Malaysia If your country is not listed, please contact us before purchase to confirm eligibility.
Non-returnable items	- Digital products and downloads - Gift cards - Customized items - Items marked as “Final Sale”
Exchanges	Direct exchanges are not offered. Please return your item for a refund and place a new order.
Customer contact	support@leanactivity.com

Return & Refund Policy.

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